Original Paintings FAQs
-
I would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for my newsletter. You can also follow me on our social media pages as I post about work in progress on Instagram and Tik Tok.
-
My original paintings are one of a kind. I will sometimes use the same reference photo to paint something similar but I won’t duplicate a previous painting. I will paint a study to work out the details of a larger work and these may be very similar except for the size difference.
-
Carrier
I will choose the most cost-effective shipping carrier based on the artwork ordered and the destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
Large Work
Paintings over 40" long that are shipped flat may require freight shipping. Please allow additional time for freight delivery times.
Shipping Outside of the Continental US, Expedited Shipping, and Special Requests
Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.
Damaged Shipment
Due to shipping company requirements, deliveries must be inspected within 48 hours of receipt. In the extremely rare case where a piece is damaged during delivery, please photograph the packaging and the piece, keep all packaging and contact me.
-
On average, paintings arrive about 2 weeks from date of order. This is subject to change however and depends on the shipping location. I will let you know when your painting ships and tracking information will be emailed to you as soon as available. In the event of any notable updates regarding your shipment, I will let you know.
-
For returns please call me at 623-282-4203 or email me at info@jennystewart.com. I do my best to ensure that your painting is packaged carefully and arrives safely at it’s destination.
If your painting arrives damaged, please keep all packaging and contact me for further instructions.
-
You can reach out at any time by email at info@jennystewart.com or by phone at 623-282-4203.
-
When time allows, I accept custom painting commissions. Please see the Commission page for more info.